Privacy Policy

Effective Date: May 5, 2025

At Auto Trim Design (“we,” “our,” or “the Company”), your privacy matters to us. We are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

1. Information We Collect Automatically

When you visit our website, you may do so without revealing who you are. However, we automatically collect certain technical data to better understand and improve website performance and user experience.

This may include:

IP address and general location
Browser type, device details, and operating system
Referring website or URL
Date, time, and pages accessed
Time spent on site and click behaviour

We use the following tools to collect this information:

Google Analytics – Tracks site usage and visitor behaviour
Hotjar – Provides anonymized heatmaps, session recordings, and survey feedback
Ahrefs – Assesses search engine performance, backlinks, and keyword visibility

This data is used in an aggregate form and does not identify individual visitors.

Learn more about their privacy practices:

2. Information You Provide Voluntarily

You may choose to provide personal information when you:

Fill out a contact form or request a quote
Subscribe to our emails via Constant Contact
Contact us by phone, email, or other means

This may include:

Your name
Email address and/or phone number
Company name (if applicable)
Details about your inquiry or service interest

We collect this information with your consent and use it only to respond to your request or provide the services you’ve requested.

3. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide quotes
Send service updates or newsletters via Constant Contact (with your consent)
Analyze website traffic and user experience (Google Analytics, Hotjar)
Optimize SEO performance (Ahrefs)
Comply with legal or regulatory obligations

We do not sell or rent your personal data.

4. Third-Party Services

We work with the following trusted third-party providers:

Google Analytics – Site analytics
Hotjar – User interaction insights
Ahrefs – SEO analysis
Constant Contact – Email marketing platform

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

5. Data Security and Retention

We employ reasonable technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or loss. Any information submitted via our website is encrypted using HTTPS.

We retain personal data only as long as necessary to fulfill its purpose or as required by law.

6. Your Rights and Consent

By using our website or submitting information through it, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

You have the right to:

Access your personal information
Request corrections to inaccurate data
Withdraw your consent at any time, subject to legal or contractual restrictions

To exercise these rights, please contact us at the email address below.

7. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted here at least 30 days before they take effect. We encourage you to review this policy regularly.